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Friendly man chatting with neighbor on the front doorstep
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ service brings the common practice of providing a neighbor your house key into the technological age. It eliminates the necessity of actual keys or passcodes and permits you to control who has access to your Fort Worth home and for what duration. Discover more about how to incorporate it with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to collect your mail, take your dog out, or tend to your plants when you leave home. Before, you would just provide them a house key. There’s a better way to do it now. Thanks to ADT's Trusted Neighbor Feature, you won’t have to worry about lost keys or doors left unsecure. 

All you need is an ADT home security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that brings everything together. Here’s how to set it up: 

  1. You assign access to a trusted individual, like a neighbor or close friend, through the ADT+ app.
  2. Following that, you configure permissions. You can assign neighbors timed access, letting them come and go during a particular timeframe, or event-based entry. For instance, if a box is delivered, the system can unfasten the door to allow your neighbor to take it inside once it verifies them.
  3. Once you’ve programmed access, your Google Nest Doorbell camera with familiar face functionality recognizes your neighbor as they come near the door.
  4. Your ADT system will deactivate the alarm and deactivate the lock when the approachee is verified as a permitted visitor.
  5. You are sent real-time alerts as your neighbor enters and exits. The app also offers a complete history. 
  6. When the trusted neighbor exits, your smart door lock automatically secures to safeguard your home.

You can grant access for anyone you would like, such as a dog walker, a service technician, or a friend who arrives when you’re not there. This service is also helpful during emergencies, specifically when you’re off site. To illustrate, if a water sensor triggers, your system can provide event-driven access so someone can turn off the water supply. The handy app makes programming permissions straightforward. 

Improve Your Fort Worth Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your Fort Worth home more adaptable and secure. This tool isn’t just for neighbors and guests, as you’ll benefit from the facial recognition and auto-unlock functionality when you’re carrying children or packages. After you're inside, the door locks behind you automatically.

Design Your ADT Home Security System In Fort Worth With The Latest Tools

Benefit from features like ADT Trusted Neighbor and smart surveillance with a full-featured home security system in Fort Worth from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to provide the latest technology from the top name in home security. Reach out to (817) 415-2313 today to design your package. Our well-trained team can answer whatever questions you have about ADT+, Google Nest cameras, and how to get everything working in unison.